TELEMEDICINE
San Carlo Hospital of Nancy
Do you have a health problem?
Search our specialists and communicate with them immediately from your computer or smartphone, wherever you are.
Or Login or Registrate to book your online visit.
For the patient
How does it work?
SEARCH
on the Platform for a healthcare professional, a clinic, a specialty, a condition, or a symptom.
WRITE
al Professionista o all’Ambulatorio nella Chat gratuita per descrivere il tuo problema di salute e farti orientare alla Prestazione più adatta a te.
RECEIVE
the Practitioner’s clinical opinion provided as part of a video consultation or written consultation service carried out on the Platform.
ARCHIVE
documenti clinici, esami, referti, ricette o piani terapeutici all’interno del tuo Fascicolo Clinico Sanitario sulla Piattaforma.
STAY IN TOUCH
con il Medico o l’Ambulatorio durante tutto il tuo percorso di cura!
Got questions or doubts? We’re here to help!
Why use the platform?
The Platform is a tool that allows you to maintain continuous communication and care with your doctors. Through the Platform, you collect and always keep updated all your clinical documentation and medical history in a single place, without dispersion between paper and digital materials.
Using the Platform also offers additional benefits because:
- you have a single communication channel with your doctor, always open and easily accessible.
- you have your Personal Health Record always available and always updated with all your clinical data.
- you can easily reach any healthcare professional you need without leaving your home.
- your health data is protected and secured, unlike other non-professional tools that you may use to stay in contact with your doctor.
What can I do on the Platform?
With the platform, you can:
- view the online healthcare services offered by San Carlo di Nancy Hospital
- search for a doctor or clinic by name, specialty, condition, symptom, or body part
- chattare e scambiare documentazione con il Medico o l’Ambulatorio
- receive opinions, test results, and prescriptions from the doctor via video visits or written consultations
- archive all clinical documentation in the Clinical Record without format or space limitations
- set and receive reminders
- request information from the Medical Secretariat
- view the Care Team members who have access to your medical record
Do I need to install anything?
No, simply being online is all you need to use the Platform! You won't need to install any specific software—whether for messaging healthcare professionals, conducting telemedicine services (video consultations and written consultations), or uploading clinical documentation to the Platform.
On which devices can I use the Platform?
The platform can be accessed from any device: computers, tablets, and smartphones.
You can access your reserved area with your credentials from here.
FOR DOCTORS AND HEALTHCARE PROFESSIONALS
Are you a doctor or a healthcare professional?
Download theApp Welmed Pro
Your communication with patients is also available via a convenient, free app: download it now to stay connected with your patients in a professional and secure way.
Got questions or doubts? We’re here to help!
Why use the platform?
Usare la Piattaforma ti permette di portare online la tua pratica clinica, potenziando l’attività che svolgi nel tuo Ambulatorio fisico. La Piattaforma, inoltre, sostituisce tutte le comunicazioni sincrone e asincrone che oggi sono disperse tra i diversi canali non professionali come e-mail, WhatsApp, telefono o videochiamate.
Oltre a riunire tutte le comunicazioni professionali in un unico posto, l’utilizzo della Piattaforma ti offre diversi altri vantaggi:
- it helps you keep professional communications separate from personal ones
- ti dà la possibilità di remunerare le comunicazioni professionali con i Pazienti
- it allows you to store all professional communications in a patient-centered, fully traceable history.
- it provides professional tools for advanced communication with patients and colleagues.
- ti tutela legalmente e offre copertura assicurativa sull’attività svolta
What do I need to work on the Platform?
Lavorare in Piattaforma è molto semplice! Dovrai avere:
- a stable internet connection
- a computer, tablet or smartphone
- a webcam and a microphone for Video Consultations.
- uno o più monitor adeguati alla corretta definizione e visualizzazione delle immagini radiologiche
For optimal performance of your work, we recommend a quiet and private environment.
Do I need to install anything?
No, basta essere online per usare la Piattaforma! Non dovrai installare nessun programma specifico né per la messaggistica con Pazienti e Colleghi, né per la gestione delle immagini radiologiche, né per le videochiamate con i Colleghi e le Videovisite con i Pazienti.
On which devices can I use the Platform?
La Piattaforma è navigabile da qualsiasi dispositivo: computer, tablet e smartphone. Puoi accedere alla tua area riservata con le tue credenziali da scn.gvmonline.it oppure scaricare l’App WelMed Pro per dispositivi Android and iOS e accedere tramite credenziali o riconoscimento biometrico (impronta digitale e riconoscimento facciale).
